Delivery & Charges

We deliver your unitedsport.az orders to your home or workplace. This page contains all information about delivery terms.

Delivery zones

Delivery is available only to the following areas:

✅Baku city
✅Baku suburbs and settlements
❌Other regions of Azerbaijan — currently not available

If you live outside Baku, store pickup is available as an alternative.

Delivery prices

Zone	Order amount	Delivery
Baku city	60 AZN and above	🎉 Free
Baku city	Less than 60 AZN	5 AZN
Baku suburbs	Any amount	10 AZN

All prices include VAT.

Delivery time

⏱️ Within 24 hours — after order confirmation

Working days: Monday through Saturday (No Sunday delivery)

Examples

Order time	Delivery time
Monday 10:00	By Tuesday 10:00
Friday 14:00	By Saturday 14:00
Saturday 16:00	By Monday 16:00
Sunday	Monday evening

During public holidays, delivery times may be extended. We will notify you in advance in such cases.

Order process

Order confirmation — You order on the Site, we confirm
Preparation — Warehouse prepares your order (same day)
Courier — Courier contacts you during delivery
Handover — Product is inspected, payment collected (if COD)

Payment options

You can pay during delivery or in advance:

💳 Bank card (Online)

Birbank, ABB, ATB, Tamkart cards
Birbank Taksit (2 months, 3 months installments)
Tamkart Taksit (2 months, 3 months installments)
Gift cards

💵 Cash on delivery (COD)

Available only in Baku city and Baku suburbs
Cash given directly to courier
Maximum: 1000 AZN

With COD option, store pickup is not available. Pickup is only for orders pre-paid by card.

Store pickup

You can pick up your order from United Sport store (AFMALL 1st floor).

Conditions:

✅ Order must be paid by card in advance
✅ Product must be in stock at the store
❌ Pickup not available with COD

How it works:

Select "Store pickup" at checkout
Pickup location confirmed
Receive SMS or email when order is ready
Bring ID to store and collect your order

Store address: United Sport — 34 S. Vurgun street, AFMALL 1st floor, Baku
Opening hours: Daily 10:00–21:00

Order tracking

To track your order status:

In your account — unitedsport.az → My Account → My Orders
Email notifications — for each status change
SMS notifications — when courier dispatches

Our courier

Our courier:

✅ May ask to verify ID (for high-value orders)
✅ Allows you to inspect the product together
✅ Will accept return if defect is found
✅ Accepts card payment via POS terminal (when available)

Frequently asked questions

I placed an order, exactly when will it arrive?

Within 24 hours after order confirmation (working days). Our courier will contact you on delivery day to confirm exact time.

I wasn't home when courier came, what happens?

Courier calls in advance. If unanswered, they wait near the address. If still no contact, the order returns to warehouse and is reattempted the next day.

What's included in "Baku suburbs"?

Sumgait, Khirdalan, Mardakan, Buzovna, Nardaran, Pirshagi, Turkan, Bilgah, Shuvalan, Mashtaga and other Absheron districts.

Can delivery be faster?

Yes — same-day delivery is possible for central Baku (orders before 12:00). Contact us.

What if my order has a defect?

Open and inspect the product with the courier. If defective, courier will take it back, and we'll refund or replace. Details: Returns

Can I send as a gift to another address?

Yes. You can specify a different delivery address at checkout.

Can I cancel my order?

Yes, before it's prepared. Contact us and we'll cancel.

Contact

Delivery-related questions:

Phone: +994 51 235 87 67
WhatsApp: +994 50 254 53 10
Email: [email protected]
Instagram: @unitedsport